Privacy Policy & Terms
D&R Group, Inc. (“D&R Group,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our debt collection and account servicing activities.
Information We Collect
We may collect the following categories of personal information:
- Contact Information – Name, mailing address, email address, telephone number, and other contact details.
- Financial Information – Payment history, credit card information, bank account details, and other financial information relevant to account servicing and debt collection.
- Account Information – Information related to outstanding debts, including account numbers, balances, creditor information, and payment activity.
- Identification Information – Government-issued identification numbers, such as Social Security numbers or driver’s license numbers, where permitted by law.
- Communications – Records of communications with individuals, including phone calls, emails, text messages, and written correspondence.
How We Use Information
We may use personal information to:
- Provide account servicing and debt collection activities;
- Communicate regarding accounts and payment arrangements;
- Process payments and maintain account records;
- Comply with legal and regulatory obligations;
- Improve our services and business operations.
Information Sharing and Disclosure
We do not sell personal information to third parties.
We may share personal information with:
- Service Providers and Affiliates – Companies that assist us in conducting business operations, servicing accounts, processing payments, or providing collection-related services.
- Business Transfers – In connection with a merger, acquisition, asset sale, or other transfer of all or part of our business.
- Legal and Regulatory Authorities – When required to comply with applicable laws, regulations, legal processes, court orders, or governmental requests.
No mobile information, including phone numbers, text messaging originator opt-in data, and consent information, will be shared with, transferred to, or sold to third parties.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect personal information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Text Messaging
By providing your mobile phone number and opting in to receive text messages, you consent to receive account-related communications from D&R Group, Inc., including payment reminders and notifications.
- Message and data rates may apply.
- Message frequency may vary based on account activity.
- To opt out, text STOP to any message received from us.
- You may opt back in at any time.
- If your device does not support MMS messaging, messages may be delivered as SMS.
- Wireless carriers and service providers are not responsible for delayed or undelivered messages.
Your Privacy Rights
You may have rights regarding your personal information under applicable law, including the right to request access to, correction of, or deletion of certain personal information.
To exercise your rights or submit questions regarding this Privacy Policy, please contact us using the information below.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date.
Contact Us
D&R Group, Inc.
6700 Alexander Bell Drive, Suite 200
Columbia, MD 21046
Phone: 866-745-0020
Last Updated: May 15, 2026